Update 04/27/20

OUR COMMITMENT TO YOU

Over the past month, RFC has been closely monitoring all ongoing real-time developments of COVID-19 and modifying our protocols according to recommendations from Center of Disease Control (CDC), the World Health Organization (WHO), and the American Society of Reproductive Medicine (ASRM). Recognizing our social responsibility is part of the solution to help flatten the curve, RFC made the decision to postpone patient’s treatments and asked our employees to comply with the state issued stay at home order for the safety and protection of the community.

On March 17, 2020, the American Society for Reproductive Medicine (ASRM) released a statement recommending the suspension of all new fertility treatments during the coronavirus COVID-19 pandemic. And when the Director of California Department of Public Health issued the stay at home order for all Californians to take in effect on March 19, 2020, it placed RFC in a climate of anxiety, uncertainty, and feelings of helplessness.

As one of California’s leading fertility centers, we have been blessed to work with thousands of patients, helping our patients achieve their dreams of parenthood. In the same token, as a growing practice, we were privileged to be able to provide steady careers to our employees whom we consider family. The health orders and guidelines initiated mountainous pressure on the practice and RFC was left to make difficult decisions.

While RFC understood the importance of these necessary measures, we also recognize the difficult roads, the heartaches, and the battles our patients and employees are facing. We are keenly aware of the situation. We truly empathize. It was not easy to put a pause on patient care, staff alike. We hope for a return to normalcy. These are truly unprecedented times.

In the past month, RFC remained committed to the fact that reproductive health care is an essential service and strongly believe fertility care is time sensitive. As part of our continued commitment to help people build families, RFC remained operational with limited services, and expanded our care by offering telehealth. It was a great option for our patients to maintain communication with our physician and have continued support from our medical team during this quarantine period.

As the situation continues to evolve, the World Health Organization (WHO) and the American Medical Association (AMA) continues to recognize infertility as a disease and a global public health issue; And the American College of Obstetrics and Gynecology (ACOG) is not recommending women to avoid pregnancy during this pandemic.

Needless to say, on April 22, 2020, for the first time in the past month, we felt hope when California Governor Gavin Newson made a public announcement to allow healthcare systems to resume delayed medical care. In agreement with Governor Newson’s declaration along with the American Society of Reproductive COVID-19 Task Force’s recent revised guidelines, it is clear the ultimate decision on when reproductive health services must occur is between a patient and their provider.

Considering the information from all these sources and new recommendations released from ASRM, RFC is proud to announce we are ready to reinstitute fertility treatments. As the situation is fluid, RFC has effectively put in place a proactive plan to ensure we are successfully helping families on their path to parenthood while focusing on the health and safety of our patients, staff and physicians.

We are committed to moving your fertility journey forward.

To Our Valued Patients

STAY CONNECTED WITH US

Commitment to help has always been the heart of RFC’s purpose.  Our priority is to maximize the well-being of our patients while meeting their needs and goals with minimal disruption. We will do everything in our power to live up to that promise, and fight to preserve the right to future children.  We strongly believe in our mission. Our team is working hard to be here for you, working harder than ever to deliver care for those in need. Please rest assure we will continue to support and serve our patients as we navigate through this unprecedented time. You are not alone. The support doesn’t stop. We will continue the good work in the same spirit of dedication and sincerity to the best of our possible efforts in supporting your dreams of parenthood. Whether it be
  • Family Planning
  • Fertility Enhancement
  • Fertility Optimization
  • Fertility Cryopreservation
  • Preconception Counseling
  • Lifestyle/Diet/Exercise
  • Acupuncture

We do it all!
WHAT YOU NEED TO KNOW
RFC is firmly committed to the health and safety of our patients, staff and community. We are in constant communication with medical experts and closely monitoring the changing situation amid coronavirus.  RFC will continue to make proactive decisions that are grounded in care for our patients and staff adhering to recommendations from the Center of Disease Control (CDC), the World Health Organization (WHO), and American Society of Reproductive Medicine (ASRM).
We are all in a position to support the collective fight against coronavirus.

 

We are exploring ways to take care of our patients while minimizing the risk of spreading the virus. We want to share some of the new policies and changes RFC had implemented to help flatten the curve.
  • Consultations, including new patient appointments, follow-up visits, treatment planning, preconception counseling are all done by telehealth (phone or video call)
  • Screen all patients prior to visit with questionnaires
  • Social distancing by implementing one adult guest policy
  • Enhanced cleaning and disinfecting procedures
TELEHEALTH
To support our patients from the comfort of their home, RFC is proud to be offering Telehealth.  There is no reason to postpone your dreams of parenthood. Take advantage of Telehealth and start your fertility journey today. Schedule a virtual one-on-one consultation with our fertility specialist to review medical history, answer fertility questions, and to discuss future treatment options. We appreciate your trust and confidence in us.  We look forward to working with you as this journey is no longer yours to travel alone.
To learn more about Telehealth or to schedule an appointment with our physician, please call 949-453-8600. We are here to help you plan for the future.

Schedule an Appointment

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